iphone repair 3

Image by sfegette
Don’t have a paperclip handy to remove the SIM card tray and swap it with the loaner unit? AppleCare’s got you covered, with a handy diagram for the technophobesque. This is a really nice touch, especially for less geeky iPhone users who aren’t used to keeping crimped paper clips around for just this purpose. 😉

(sorry for the blurry pic- iPhones ain’t so good at close-focus/macro work.)

From opening the box to having the new unit synched and online took about 5 minutes, including dropping the defective unit (in box) back off at the mail desk en route back to Apple. Now that’s customer service for you. I’m sold.